Shipping Policy
Shipping Policy
Isabella London
At Isabella London, we are committed to providing all our customers with fast and reliable shipping. This shipping policy outlines delivery times, costs, and procedures to ensure the best possible shopping experience.
Delivery Times
We aim to ship all orders within 24 to 48 hours after purchase confirmation. Once shipped, orders typically arrive within 5–14 business days. Please note that delivery times may vary depending on:
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Weather conditions
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High-demand periods (such as holidays)
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Customs processing (if applicable)
Free Shipping
At Isabella London, you enjoy free shipping on all orders. No matter the order value or your location, we make sure you never pay shipping costs. This is part of our commitment to making your shopping experience as smooth and rewarding as possible.
Shipping Method
All orders are shipped directly from our supplier. This approach helps us reduce processing times and ensures that you receive your items as quickly as possible. It also allows us to perform strict quality checks on each item before shipment.
Order Processing
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Once your order is placed, you will receive a confirmation email with all your purchase details.
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Orders are processed and shipped within 24–48 hours.
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As soon as your order ships, you’ll receive an email with a tracking number so you can easily monitor your package.
Tracking Your Order
We provide tracking information for all orders. The tracking number you receive via email allows you to follow the progress of your shipment directly on the carrier’s website — so you always know where your package is and when it will arrive.
Questions & Support
If you have any questions about your order or our shipping policy, our customer service team is here to help! You can reach us at:
We aim to respond promptly and professionally to all inquiries.
Limitations & Exceptions
While we do our very best to meet estimated delivery times, delays can occasionally occur due to factors outside our control, such as:
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Customs processing
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Severe weather conditions
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Force majeure events
Isabella London is not responsible for such delays but greatly appreciates your patience and understanding in these cases.
Conclusion
At Isabella London, we are dedicated to delivering a luxurious online shopping experience — from the moment you place your order to the moment it arrives at your door. By following our shipping policy, we ensure that each customer receives their items as quickly and reliably as possible.
For any further questions or assistance, don’t hesitate to contact us at info@isabellalondon.com.